Question 1

What catering services does Healthy Horse Food Care provide?

Accepted Answer

We provide comprehensive catering services including Hospital Catering (patient diet management, therapeutic diets), Institutional Catering (colleges, hostels, corporate offices), and Café & Specialty Services (coffee bars, quick service counters, corporate cafés).

Question 2

Which areas do you serve in India?

Accepted Answer

We provide catering services across India with our primary operations in Greater Noida, Uttar Pradesh. We serve hospitals, educational institutions, corporate offices, and industrial facilities nationwide.

Question 3

Do you provide customized menu planning?

Accepted Answer

Yes, we offer fully customized menu planning based on dietary requirements, cultural preferences, religious needs, and specific nutritional goals. Our expert dietitians work with you to create personalized meal plans.

Question 4

Are you ISO certified?

Accepted Answer

Yes, Healthy Horse Food Care is certified with ISO 9001:2015 (Quality Management), ISO 22000:2018 (Food Safety Management), ISO 45001:2018 (Occupational Health & Safety), and HACCP (Hazard Analysis Critical Control Point).

Question 5

What food safety standards do you follow?

Accepted Answer

We strictly follow FSSAI guidelines, ISO 22000 standards, and HACCP protocols. Our kitchens undergo regular hygiene audits, microbiological testing, and quality control inspections to ensure the highest food safety standards.

Question 6

Do you have qualified dietitians on staff?

Accepted Answer

Yes, we have qualified clinical dietitians who provide nutrition assessment, diet counseling, and therapeutic diet planning for patients and institutions.

Question 7

What types of patient diets do you provide?

Accepted Answer

We provide all types of therapeutic diets including diabetic diets, cardiac diets, renal diets, low-sodium diets, soft diets, pureed diets, liquid diets, and texture-modified diets as per medical requirements and doctor prescriptions.

Question 8

How do you ensure patient diet compliance?

Accepted Answer

Our clinical dietitians work directly with hospital medical teams to ensure all patient diets comply with prescribed medical requirements. We maintain detailed diet records and follow strict portion control and nutrition guidelines.

Question 9

Do you provide 24/7 hospital food service?

Accepted Answer

Yes, our hospital catering includes 24/7 kitchen operations with round-the-clock meal preparation, timely ward distribution, and emergency diet preparation services.

Question 10

What is your minimum order quantity for institutional catering?

Accepted Answer

We specialize in large-scale catering and typically serve institutions with 100+ daily meals. Contact us for specific requirements and customized solutions for smaller operations.

Question 11

Do you manage hostel mess and college cafeterias?

Accepted Answer

Yes, we provide complete hostel mess management including daily meals (breakfast, lunch, dinner), student cafeteria operations, staff dining facilities, and special event catering for educational institutions.

Question 12

Can you handle corporate office catering?

Accepted Answer

Absolutely! We manage employee cafeterias, executive dining, pantry services, meeting catering, and daily lunch provisions for corporate offices and business parks.

Question 13

How do you charge for catering services?

Accepted Answer

Pricing depends on service type, meal quantity, menu complexity, and contract duration. We offer flexible pricing models including per-meal rates, monthly contracts, and annual agreements. Contact us for a customized quote.

Question 14

What is the minimum contract period?

Accepted Answer

We offer flexible contract periods from short-term event catering to long-term institutional partnerships. Typical contracts range from 6 months to 3 years for institutional services.

Question 15

Do you provide trial services?

Accepted Answer

Yes, we offer trial meal services for institutions to evaluate our food quality, service standards, and operational efficiency before signing long-term contracts.

Question 16

What hygiene protocols do you follow?

Accepted Answer

We follow strict hygiene protocols including daily health screening of staff, sanitized preparation areas, temperature-controlled storage, regular pest control, microbiological testing, and ISO 22000 compliance.

Question 17

Where do you source your ingredients?

Accepted Answer

We source premium quality ingredients from trusted brands like Daawat (rice), Amul (dairy products), and verified suppliers. We use fresh vegetables, quality spices, and HP Gas for safe cooking operations.

Question 18

How do you handle food waste management?

Accepted Answer

We implement sustainable waste management practices including composting, recycling, and proper disposal. We follow portion control to minimize food waste and maintain eco-friendly operations.

Question 19

How can I contact Healthy Horse Food Care?

Accepted Answer

You can reach us at: Phone: +91-9329926144, +91-9329926142 | Email: info@healthyhorse.in | Address: 42 KB Complex, Alpha 2, Greater Noida, Uttar Pradesh | Website: www.healthyhorse.in | Business Hours: Monday-Saturday, 9 AM - 6 PM

Question 20

How quickly do you respond to service requests?

Accepted Answer

We typically respond to inquiries within 24 hours. For urgent requirements, please call our customer service numbers for immediate assistance.

Question 21

Do you provide emergency catering services?

Accepted Answer

Yes, we can arrange emergency catering for hospitals, corporate events, and institutions with advance notice. Contact us for emergency service requirements and availability.

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